Sunrise hospital las vegas4/19/2023 Comment TO MY FATHER that hopefully soon they will care about his care. An hour went by and we asked the same student doctor. The nurses then ignored our request to have him cleaned up and have his iv fixed. I politely informed a doctor **** tag said student and he went and told a nurse. When I got there I noticed that he was laying in his own urine and his Iv had burst and he was bleeding all over himself and the bed. They proceeded to run blood tests on him then neglected him the rest of the evening. On Friday November 11 my 90 year old father was brought in through the er by ambulance for a stroke and infection. I really hope I never have to go back to that hospital. It's really frustrating that I'm getting billed for something I don't have to pay for and it feels like no one from the billing department is listening to me. I've had surgeries before (other hospitals) and have never had any issues. The summary of benefits for patients is available on the culinary website, but the billing department won't look at it. The billing department claims they can't talk to the insurance because everything's been paid for, and insurance can't talk to billing department. The $250 I'm getting billed Is deductible. I call the billing department again and I get the same explanation. I called my insurance again and we pretty much have the same conversation, everything's been paid for I'm only responsible for copayment because culinary doesn't have deductible. I told them my plan had no deductible and the lady that I spoke to said she was going to make a note of that. I call the billing department and explain everything and the tell me that the $500 is deductible. I called the insurance to see where the $500 came from and they informed me that everything that they were billed for was fully paid and the only thing I was responsible for was the copayment. A few months later, I get a bill from the hospital stating that I owed $500. I preregistered and paid my copayment.Īt the time, we were covered with culinary health fund insurance and that's the only payment that had to be paid (copayment). My son had an outpatient surgery at the hospital on.
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